Contact
Contact
Write to [email protected]. One reviewer reads the inbox each weekday morning in AEST and answers within two business days, in English.
The messages worth the most to us describe a cashier that behaved differently from our table: a PayID withdrawal that took longer than the window we published, a bonus that expired sooner than the number of days in our comparison, an operator that asked for documents we never mentioned. Name the casino, give the date, and quote the figure you saw. That is enough for us to re-run the check ourselves and correct the ranking if we were wrong.
Two things we cannot do: give legal advice, and act as an intermediary in a dispute with an operator. For a locked account or a refused payout, contact the casino's complaints team first, then the regulator named in our review, Antillephone in Curaçao or the Malta Gaming Authority.